For information about the terms of the product warranty, see the Data Harvest website at:

Product Repairs

When returning goods to Data Harvest, please download and complete the repair return form to ensure you have sent us all the information we require, and send it to us alongside the item to be repaired. The second page of this form includes a return address label. 

If you have purchased a Data Harvest manufactured product via a different company, please also supply proof of purchase. 

Postage Charges

  • In the event of a fault developing, the product must be returned in suitable packaging to Data Harvest for repair or replacement at no expense to the user other than postal charges.
  • There will be no postal charge for the return of repaired goods to any mainland UK address (for other areas, additional shipping charges may apply).

Out of Warranty Repairs

Please visit for the most up to date charges for out of warranty repairs.

Warranty on Repaired Items

Once an item has been serviced and repaired, the product will have 1 year warranty against further failure of the component repaired.

International Returns

Please contact the authorised Data Harvest representative in your country for assistance in returning equipment for repair.